Skip to content


Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “The Watch”, “Watch”, “Watches” and “Time Piece”, refers to any watch or watches that are requested for servicing. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Colorado Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Please visit our Privacy page for specific information on our privacy policy.

Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
• excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature

• excludes all liability for damages or loss arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

• excludes all liability for damages or loss arising out of or in connection with shipping/receiving. By purchasing the service you understand you are assuming all risk of shipping and handling; including theft, loss and watch damage. By using of this service you are agreeing that occasionally accidents and losses happen during shipping and/or processing, you are agreeing not to hold WatchGnome responsible in any way for those losses and you agreeing to accept all responsibility for your watch.

• excludes all liability for damages or loss arising out of or in connection with your use of this service. We do not warranty services, shipping or replacements. Using this service and/or changing a watch battery does not guarantee the watch will function. By use of this service you understand that you may be violating any existing warranties covering your watch. Furthermore by agreeing to this service you are agreeing that any water-resistance may be compromised by use of this service. Your watch may not be pressure tested and may no longer retain previous water-resistance levels. By use of this service you are agreeing not to hold the company liable for any damage listed above or any other damage or loss that may occur to the watch.

All major Credit/Debit Cards are all acceptable methods of payment. Our Terms are payment in full before we will ship any items. When additional service is required all goods remain the property of the Company until paid for in full. Goods may not be returned until service fees are paid in full. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of service via collection Agencies and/or through the Small Claims Court. In such circumstances, you shall be liable for any and all-additional administrative and/or court costs. After sixty days of completing the work, the goods may be considered abandoned/surrendered to the Company and may not be returned.

Cancellation Policy
Minimum 24 hours notice of cancellation of service is required. Notification for instance, over the phone, or via email, will be accepted subject to confirmation in writing. We reserve the right to levy a charge up to the full purchase price including shipping charges to cover any subsequent administrative expenses or charges.

Termination of Agreements and Refunds Policy
Both the Client and WatchGnome have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded minus a service charge in addition to any shipping charges to cover any subsequent administrative expenses. Refunds shall be issued solely at the discretion of WatchGnome.

Returns and Refunds of Products

Refunds will be offered for any watch returned to Watch Gnome Customer Service within 7 days of the purchase date in new, unused and working condition. The Client can also request a full refund of the original purchase price within 7 days of the original order date due to manufacturer defect or issue. The damaged or broken product must be returned to Watch Gnome Customer service before the refund will be issued and Watch Gnome must be notified in writing via email to [email protected] of the manufacturer defect or issue before the product is returned. Products returned with damage due to improper use, fitting or adjustment may not be eligible for a full refund. Watches returned with damage or defect without prior written notice to Watch Gnome will not be eligible for a refund. Shipping or mailing costs are non-refundable. Returns received after 7 days of the purchase date will be eligible for either a 50% refund of the purchase price to the original payment method or a store credit in the amount of 100% of the original purchase price.

Unless otherwise stated, the services featured on this website are only available within the United States, or in relation to postings from the United States. We may not be able to accommodate requests that require shipping to addresses not covered as part of standard USPS shipping, including territories. We reserve the right to work with the Client to accommodate additional shipping expenses in these areas. All advertising is intended solely for the United States market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL.

Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate and advertising partners may also use cookies.

Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.

We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.

This company is registered in Colorado residing at the address 2110 S Logan St. Denver, CO 80218.

Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

The laws of Colorado govern these terms and conditions. By accessing this website and using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the Colorado courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of services or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
© WatchGnomeAll Rights Reserved

Free Return Shipping & Insurance Included!